Leadership

  • Emotions and Effective Leadership: 13 Success Tactics

    When does emotion help a leader transcend to a higher level of effectiveness, and when does it undermine credibility and stature? Now that we’re firmly planted in the second decade of the 21st century, have the rules about leaders showing emotions changed?

    Whether male or female, it’s all about consistently projecting control, compassion and confidence.

    Perceived loss of emotional control erodes a leader’s credibility, as does tentativeness or indecision. Similarly, a perceived lack of compassion is likely to be interpreted negatively as insensitivity. In public situations, the range of emotions expressed needs to be modulated and appropriate to the occasion.

  • Stunningly Simple Ways to Give Effective Performance Feedback

    Ten Deadly Manager Mistakes and Solutions

    I speak to thousands of executives and managers every year. When the topic of giving performance feedback comes up, as it frequently does, I hear the truth from managers about their uncertainties and anxieties in doing this critical task effectively.

    This is especially the case when sensitive or negative feedback needs to be conveyed. The all-too-human temptation in these cases is either to avoid the issue, hoping it will go away, or to spend as little time as possible on the unpleasant matter. However, neither approach typically works well in achieving sustained on-the-job performance improvement.

  • Keeping the Spark Alive: How to Avoid Executive Burnout

    By Susan Battley

    Finding or otherwise buying “down time,” is one of the most common problems I hear from harried executives. Workload and the relentless demands of juggling multiple priorities and constituencies can be so extreme that serious “battle fatigue” ensues. Often, the first sign that something is wrong occurs when the person has an unexpected breather, and finds himself or herself unable to enjoy it.

    That is just what happened to a very successful -and busy – VP of National Sales at a leading pharmaceutical firm.