Blog

  • Emotions and Effective Leadership: 13 Success Tactics

    When does emotion help a leader transcend to a higher level of effectiveness, and when does it undermine credibility and stature? Now that we’re firmly planted in the second decade of the 21st century, have the rules about leaders showing emotions changed?

    Whether male or female, it’s all about consistently projecting control, compassion and confidence.

    Perceived loss of emotional control erodes a leader’s credibility, as does tentativeness or indecision. Similarly, a perceived lack of compassion is likely to be interpreted negatively as insensitivity. In public situations, the range of emotions expressed needs to be modulated and appropriate to the occasion.

  • Stunningly Simple Ways to Give Effective Performance Feedback

    Ten Deadly Manager Mistakes and Solutions

    I speak to thousands of executives and managers every year. When the topic of giving performance feedback comes up, as it frequently does, I hear the truth from managers about their uncertainties and anxieties in doing this critical task effectively.

    This is especially the case when sensitive or negative feedback needs to be conveyed. The all-too-human temptation in these cases is either to avoid the issue, hoping it will go away, or to spend as little time as possible on the unpleasant matter. However, neither approach typically works well in achieving sustained on-the-job performance improvement.

  • The “Invisible” Productivity Solution…Sleep!

    By Susan Battley

    There’s something more than a little discouraging about presenting to a room full of yawning professionals at 8.30 AM. And especially if the topic is executive productivity. So, finding myself in this situation, I started off by polling the group on how many hours of sleep they typically got a night. No one admitted to more than seven hours. Some claimed they got by very well on five hours. But the yawns and lack of energy in the room told another story. This was a seriously sleep-deprived group.

    Let’s look at some basic truths. No one can perform at peak levels without adequate sleep. And getting sufficient sleep is one of the most powerful ways to insure that you are mentally sharp, even-tempered, and stress resilient.

  • The 445-Day Year – A True Time Management Tale

    Day in and day out our time management skills are tested to the max.  As the end of the month or quarter approaches, how often do you wish you could add more days to the calendar?

    But wait, that’s exactly what Julius Caesar did in 46 BC.

  • Keeping the Spark Alive: How to Avoid Executive Burnout

    By Susan Battley

    Finding or otherwise buying “down time,” is one of the most common problems I hear from harried executives. Workload and the relentless demands of juggling multiple priorities and constituencies can be so extreme that serious “battle fatigue” ensues. Often, the first sign that something is wrong occurs when the person has an unexpected breather, and finds himself or herself unable to enjoy it.

    That is just what happened to a very successful -and busy – VP of National Sales at a leading pharmaceutical firm.