Crisis situations, whether they are the result of natural or man-made disasters, are the ultimate leadership test. In the first two decades of this century public and private sector leaders have had to deal with the 9/11 terrorist strikes, the 2008-2009 financial recession, devastating hurricanes, and business-crippling cyber attacks. Now the novel coronavirus pandemic presents unparalleled challenges of intervention, coordination and collaboration both within and across countries globally.
As Jawaharlal Nehru noted, “Every little thing counts in a crisis.”
Here are six field-tested pointers for leading effectively in tough, turbulent times.