What Clients Say

“It’s a pleasure to acknowledge a long and fruitful collaboration with Susan Battley.  As both Laboratory Director and formerly as Deputy Director, I have benefited from the structured approach she offers to changing organizations, developing relationships and evolving strategy, as well as from her independent, confidential perspective and counsel on current issues as they arise.  Her long experience with corporate and financial institutions, as well as academic and laboratory settings, is unique and valuable.”

—Doon L. Gibbs
President, Brookhaven Science Associates;
Manager and Operator of Brookhaven National Laboratory
for the U.S. Department of Energy

“Susan Battley was invaluable to me in accelerating my professional effectiveness, and provided the insights and expertise to help me become a better leader to my senior staff and entire organization. I would highly recommend Susan and her firm to anyone interested in professional growth and the development of cohesive, performance-driven management teams.”

—Wes Card
Chief Executive Officer, 2007-2014
The Jones Group

“Battley distills her years as a trusted CEO adviser into performance-boosting strategies and solutions.”

—Howard Putnam
Former CEO
Southwest Airlines


“The insights that Susan Battley has provided me and those who work with me have enabled us to make significant progress as we have grown. Susan was quick to understand the issues, and provide me with several alternative ways of dealing with them. My leadership skills benefited tremendously through my association with her.”

—Margaret M. Cannella
Global Head of Credit Research & U.S. Corporate Strategy
JP Morgan

“Dr. Susan Battley is ‘a wise guide on the road to greater effectiveness’.”

—Soundview Executive Book Summaries

“I am very grateful for the advice and support I got from Susan Battley at a difficult point in my career. Susan helped me to identify my weak points so that I could address them to improve my performance, as well as my quality of life. I am glad to have had the opportunity to collaborate with her.”

—A. J. Padilla
Director General
NERA (Madrid) | A Marsh & McLennan Company

“Susan’s expertise and insight with respect to the inner workings of senior managers allow her to provide a highly effective coaching experience.”

—V. Shelton
Managing Director, Market Risk Management
JP Morgan

“Thank you so much for your invaluable contribution at our careers event. It was hugely successful – our division’s executive vice president, called it one of the best days he’d ever had at the bank.”

Sheila Eby
Vice President
Chase Global Real Estate Business Services

“I wanted to thank you, Susan, for your continued advice and counsel. Executive coaching most certainly has been beneficial to my career. Working with you has opened my mind to new avenues that are filled with opportunities and plenty of upside potential.”

—Managing Director
International financial services firm